GENERAL

Where is Barni Skin made?

Our glow-enhancing products are all made right here, in the bright and sunny destination of Queensland, Australia.

Is Barni Skin Australian owned?

You bet! As our brand palette hints, we’re true blue and 100% Australian owned.

Who formulates the Barni Skin products?

Our team of credible formulation chemists, who also live right here in Australia. Hey, neighbours!

Does Barni Skin test on animals?

Never. Just real, consenting, and subsequently glowing humans.

Are the Barni Skin products gluten-free?

While we try our best, we can’t be 100% certain that the ingredients do not contain traces of gluten due to the nature of our labs and trusted suppliers. Fortunately, gluten doesn’t penetrate the skin, but check with your doctor, proceed with caution, and definitely don’t eat us.

Are Barni Skin products good for sensitive skin?

Yes! Being suitable for sensitive skin is our whole shtick. Well, that and achieving a vacation-level glow.

Can I use Barni Skin while pregnant?

While our products are safe for all skin types, we advise all baby mamas to check with their doctor or medical professional before using. Safety first.

Do the Barni Skin products contain nasties?

We can confidently say there are no nasties in any of our formulas. However, while we can happily claim to be vegan and cruelty-fee, you’ll never see us use words like “clean” or “natural” as these terms are unregulated, misleading, and often weaponised for marketing buzz.

What’s more important to know is that we don't include parabens, sulfates, SLS/SLES, phthalates or mineral oils — ingredients that are proven to cause harm.

What fragrances are in the Barni Skin products?

Safe and stable ones. To keep our formulas suitable for all skin types, all of our fragrances are kept under 0.5%. Oh, and our signature scent is summer-inspired — just close your eyes and you’ll be transported poolside.

Are your ingredients sourced locally?

When possible, yes! We include locally-sourced ingredients in all of our products, plus responsibly-sourced ingredients from all over the globe.

How long until I see results?

You’ll be hydrated and glowing in seconds. With daily use, you’ll notice smoother and plumper skin in as little as a couple of weeks; about the same time as a holiday in Greece. Coincidence? Not one bit.

How long until Barni Skin products expire?

Once you pop our tops off, our products last 12 months. If you’re saving them unopened on the shelf for a rainy day, they last 24 months.

Shipping and returns

Where does Barni Skin ship to?

Just Australia, for now.

How much is shipping?

Standard Shipping is free for all orders over $25. Express Shipping is $10 within Australia. Perfect for skincare addicts who needed to get their glow on, like, yesterday.

How long until my order arrives?

From the second you check out, it then takes around 24-48 hours to pack, process, and send your order on its merry way.

Check out the shipping estimates below so you can plan to clear your shelf—and your schedule.

Standard Shipping: Once your order has left our warehouse, it takes 2-7 business days to arrive at your door. Then another 2-5 seconds to be slathered all over your skin.

Express Shipping: Once your order leaves our warehouse, it takes 1-3 business days to arrive at your door. Then around 1-3 post-routine selfies to fall in love.

*Read me! Due to COVID-19 and the reduced transport capacity within Australia, shipping times have increased and are a little longer than usual. Please note that we’re busy bees behind the scenes, making sure your order arrives as soon as humanly possible.

What if I need to change my address?

Unfortunately, once your order has been placed we’re unable to cancel or make any changes to your order.

Still have questions? Chat to our team at hello@barniskin.com

Can I cancel my order?

Unfortunately, once your order has been placed we’re unable to cancel your order.

How do I track my order?

You will be sent a tracking number to your email, once your order has been dispatched from our warehouse.

My order never arrived, what now?

Oh no! We never wanted this to turn into a horror story. Unfortunately, once your order leaves our warehouse, we’re no longer in control. If you think your package is lost or stolen, contact Australia Post and our customer service team - hello@barniskin.com

BILLING AND PAYMENT

What payment methods do you accept?

Visa, Mastercard, AMEX, Apple Pay, Afterpay, PayPal, and we could potentially be bribed with that extra spot on your next family vacation.

Any hot topics we haven’t covered?

Send your extra questions to our customer service team at hello@barniskin.com.